6. FAQ
1. May I order a book from the Economic Library to collect it at the Main Library?
No, the book shall be collected at the place of being ordered.
2. What is the reader’s ID number and the password?
The reader’s ID number for international students is a prefix 510000 and the four-digit student ID’s number, eg. 510000 1234. The password by default is the eleven-digit number received in the dean's office - the same which is the password to the Student Portal. Remember to change the password while logging for the first time.
3. I have forgotten my password. How can I regain it?
In order to regain your password, you should go to any circulation desk or generate it on your own. Click the link ”I forgot my password: placed in the tab ”log in” directly under the reader’s number and password.
4. Can I prolong the books after the due date?
Yes, on the condition the due date was not extended already twice or the book was not ordered by another reader. In such case, you should contact any circulation desk (after the due date has expired, you cannot change it on your own). You will have to pay a fine for the period between the due date for returning the book and the date of the prolongation.
5. I come from outside the Tri-City and the due date is approaching. What can I do?
If the due date for returning the book has not been postponed yet, you can do it online, by phone or e-mail. You can also ask a trusted person for returning the book; you do not need to do it in person.
6. Can anyone borrow the book on my behalf?
Yes, if earlier they had been authorized to do that at the Circulation desk. The person needs to have a valid ID.
7. I live in Tri-City but I study outside it. Can I borrow books from the Library?
You cannot. The right to borrow books from the University Library is limited to the University of Gdańsk students and students from other public Tri-City high schools.
8. What does it mean ”processing”?
It means that the book has been ordered and awaits to be collected. The book shall be collected within 3 days.
9. How long one needs to wait for the ordered book?
The time for the book to be ready for being collected is up to 30 mins.
10. If I returned the book but have not paid the fine, do I have the right to borrow anything?
No, till the fine has not been paid, you cannot borrow books.
11. From when is the fine for holding the book counted?
After 3 days of exceeding the true day for returning the book, the computer system stars to count the fine automatically.
12. What do the acronyms mean: BHum, BEkon?
BHum means Human Sciences Library and BEkon means the Economic Library.
13. Can I return the book in any library?
No, the book shall be returned at the place its being borrowed.
14. Why can’t I order books from the Main Library in Oliwa?
The Main Library does not possess a storeroom and readers have a free access to the collection so books cannot be ordered online.
15. Can I order books online so that they await me in the library?
Yes, but only from the libraries possessing a storeroom: the Economic Library, the Human Sciences Library and the Law Library. Book order through the loan service awaits 3 days to be collected and in case of the reading room — till the end of the day the order has been placed.
16. I am a first-year student. How many books max. can I borrow and for how long?
A first-year student may borrow 15 titles at a time, for one month*, CDs and DVDs included. There is a double prolongation by one month possible.
* Students with a higher limit of borrowed books (individual mode of studying, second major of studying or last year of studies) may borrow 20 books. Students entitled for a higher limit of borrowed books are obliged to report the change of their status to the librarian.
17. Is there a possibility to extend the due date of books?
The Reader can do it online twice, for one month if the book has not been already ordered by an-other student. Prolongation can also be conducted by e-mail or phone.
18. How much is the fine for book or CD/DVD/e-book readers overdue?
The fine for overdue documents is set up in the Price List and is as follows:
- books and CDs/DVDs from the collection available for loan and e-book reader - 0,50 zl/day for every single copy,
- books from the collection available for a short-term loans - 5 zl/day for every single copy.
19. I have tried to order books online but there appeared a note that my order could not be finalized. Why?
The most common reason for that is: overdue books, expired library account (the library account shall be extended every academic year), exceeded limit of ordered items or commitments towards the Library.
20. Can I reserve a book borrowed by another reader?
Yes, you can. Students can also check the place of their reservation in a line. The system emails readers automatically about the possibility of collecting the ordered book; the book shall be collected within 5 days, after which it is transferred to the storeroom.
21. I am neither a University of Gdańsk student nor its academic staff. May I use the Library collections?
Everyone interested in the Library collection may use it on spot. The conditions of borrowing books are place in Circulation Regulations at the Library of the University of Gdańsk.